Why Telehealth Certificate Education Matters – A Health Care Leader’s Perspective – Part 2

By Deanna Larson, Chief Executive Officer, Avera eCARE and Founding Board Member of ABT

In Part 1 of this two-part post, I shared how all of us in health care, and especially rural health clinicians, need connection with their peers. Telehealth offers that valuable connection.

Telehealth Is About Access

Yet, even with the many advantages telehealth offers, standardized care delivery models must be in place. Clinicians expect to hand off care of their patients to each other. Patients also want to know what to expect from a telemedicine visit.

These care outcomes require standardization and consistent training, objectives advanced through the certificate programs offered by the American Board of Telehealth.

Cohesive Telehealth Training Benefits Clinicians and Patients

Such symmetry for telehealth services means, simply put, if a clinician says grey, others in the care continuum know what grey means. Care delivery continues consistently and efficiently without redoing any aspect of that care due to lack of clarity.

Without that standardization, bad actors can taint the future of telemedicine and care delivery in the coming decades. With this consistency in telehealth services, clinicians and administrators can speak up in a confident and cohesive way when bad actors or practices appear.

Standardized Telehealth Services Improve Clinician Recruitment and Retention

With cases of Covid-19 rising in rural America, a standardized approach to telehealth education becomes imperative for clinician recruitment and retention.

For example, rural America has been devastated with rising Covid-19 cases. From November 29 – December 4, “The number of people from rural counties who died from Covid-19-related causes in a one-week period topped 3,000 for the first time last week, marking the fifth consecutive week of a record-setting number of fatalities,” according to data from USA Facts presented by The Daily Yonder, a publication focused on news and commentary on rural America.

Retaining Patients Requires Clinician Telehealth Training

Employers know the challenges of recruiting and keeping physicians, nurse practitioners and nurses in their rural hospitals. They want well-trained clinicians who effectively interacts with patients. Patients want to interact with doctors or nurses who know how to deliver care – in-person or virtually.

The Next Step in Telehealth Education

The ABT Telehealth Certificate Training Program offers core components of setting up a telemedicine system. With this specialized training, administrators are equipped to retain clinicians, attract and keep their patients and comply with evolving state and federal requirements for telemedicine. Find out more from ABT.